Privacy Policy

At French Notes (‘We’), safeguarding your (‘You’) privacy is paramount. This privacy policy elucidates how we collect, process, and protect your personal data. By using our website (URL TBC), you consent to the practices detailed herein. This policy is an integral part of our commitment to compliance with the Data Protection Act 2018 and the General Data Protection Regulation (GDPR).

 

 Data Collection: 

When you interact with our website, various pieces of information are collected to enhance your experience. This includes your IP address, details of the web browser used, and insights into your website engagement, such as the duration of page visits. Additionally, we gather information related to the device you use and other analytical and statistical data.

The information you voluntarily provide through our website includes personal details such as your name, company address, contact information (email address and telephone number), nationality, native language, languages spoken, details of language training courses taken, and current training requirements. For those inquiring about teaching or administrative positions, we may also collect data regarding qualifications and work experience.

We employ ‘cookies’ to gather further insights into user behaviour on our website. For detailed information about this, please refer to our Cookies policy.

 

 Purpose of Data Collection: 

Our primary objectives in collecting user data are to monitor and enhance your experience on our website, respond to your requests, and provide comprehensive information about our services and employment opportunities. This information allows us to continuously improve our offerings and tailor our services to your needs.

Your data may be processed for language training advice, and we act as a data processor under the Data Protection Act 2018 and GDPR. You can contact our Data Protection Officer at our registered office in Manchester, UK.

 

 Data Storage and Security: 

All information submitted through our website is stored securely in our IT systems. We utilize a secure server based in the UK, compliant with local data protection laws and GDPR. Employees and third parties handling your data must adhere to our Data Protection and IT Security Policies and the provisions of the Data Protection Act 2018.

Additionally, your data may be transferred to a secure server in the USA, also GDPR compliant, participating in the EU-U.S. Privacy Shield Framework.

While we implement robust security measures, it’s important to note that transmitting information over the internet carries inherent risks. Although we strive to protect your data, we cannot guarantee absolute security during transmission. Once received, we ensure secure storage and do not share, sell, or trade your data with external organisations or websites.

 

 Information Sharing: 

We may share personal information internally between departments in accordance with the Data Protection Act 2018. However, access is restricted to individuals who require the data for specific purposes. Externally, your information may be disclosed in legal compliance, contract enforcement, or when relevant information needs to be shared with trainers for booked courses. Aggregate information about website traffic may be shared with third parties for service improvement.

 

 User Rights: 

As a user, you have specific rights concerning your data. These include the right to request access, correction, objection to processing, erasure (‘right to be forgotten’), restriction of processing, and data portability. To exercise these rights, submit a written request. No fees apply unless requests are unfounded.

 Policy Changes: 

Any future modifications to our privacy policy will be promptly updated on this page. If substantial changes occur, we will notify you via email. Regularly check this page for updates to stay informed about how your data is handled.

Effective Date: 01.01.2024